Finding The Right Replacement Filter
It starts with your serial number. On every Filtrabox system is a manufacturer's serial number label. Depending on the model, the serial number label may be placed on the front lower base (under display), top or bottom rear of the unit, next to the power cord socket.
Your serial number will be a 2-4 digit number and will help us determine when the unit was purchased, whom (OEM, distributor or direct sale) the Filtrabox was purchased from.
Each filter in your Filtrabox will also have a part number tag/sticker applied to the body of the filter, which will help identify what part(s) to order. Examples include:
- Pre-filter: FIL-P-TX-428
- HEPA: FIL-P-TX-418
- Carbon: FIL-G-TX-408